Going beyond satisfaction
For The Paint Doctor, customer satisfaction isn’t good enough. We want our clients to be more than content. Instead, we want them to be ecstatic. To ensure we live up to our own standards, The Paint Doctor monitors itself through a company called Guild Quality that allows customers to provides anonymous performance summaries. We thought you’d be pleased to know that 87.9% of our customers respond to these survey requests, a result that is far above the standard for most companies using to Guild Quality. Even better, 100% of our customers are likely to recommend us and or use us again. And, we were graded at 100% for cleanliness/safety, communication, quality, employee professionalism, expertise, professionalism and organization, sales knowledge, scheduling, and over-all value.
Here’s some of the feedback we’ve received:
“My interior design person turned us on to the Paint Dr. I am glad because he did a fantastic job.”
“I was most satisfied with the communication between Archie Deese, the painters & myself, they triple checked everything before going ahead with each paint job, clean up was done very timely, we walked each space after the paint job was completed, and they made sure I was satisfied.”
“Absolutely! I will continue to use the Paint Doctor, because we have already established a very good working relationship that has lasted over 3 years!”
“Archie’s very thorough…very professional…and stays in constant contact with me during a project, regarding any potential issues.”
“The Paint Doctor is my number one painter in town & I would recommend their services to everyone: residential & commercial.”
“The Paint Doctor LLC met or exceeded my expectations in every way during a recent project involving interior and exterior renovation. Great quality and attention to detail. The team was professional and worked hard. Great job!”
