Why Reputation Matters With Atlanta Painting Contractors
Joan Jett may have not cared so much about her bad reputation, but when it comes to choosing Atlanta painting contractors you should definitely care about reputation.
Nothing sinks a contractor faster than a bad reputation. Contractors rely heavily on word of mouth and customer referrals to generate new business. One client’s bad review or a negative experience could mean the difference in generating more jobs from that client’s circle of contacts.
When you want to choose a painting contractor, start first by talking with friends, family and colleagues. Listen carefully to what they say about their experiences with painting contractors and look for painter contractors in Atlanta who have great reputations within your social circles.
Listening to friends and keeping your ear out for negative reviews can come in handy if you begin hearing negative reviews for a contractor you had in mind. You may have initially chosen that contractor because of price, proximity or their flashy marketing, but if they have a bad reputation, really stop to evaluate your decision before signing up. After all, bad reputations come from somewhere. Find out why a friend or colleague had a bad experience with a contractor. Was the contractor careless or messy? Did the contractor fail to deliver what was promised in the correct time frame?
Once you find out why a contractor received a negative review, you should talk to the contractor about the concerns you have and listen carefully to how he responds to your concerns. Does the contractor dismiss them or blame the client instead? Those should be red flags. Or, if a contractor owns up to past mistakes and talks about corrective steps the company has taken, that could be a sign they’re trying to repair a bad reputation.
Bad reputations are for bikers and rebels, not for the people you entrust your home to. When it comes time for you to choose painter contractors in Atlanta, make sure you choose the right team for the job and go with the contractor with a great reputation.